Privacy Policy

Last Updated: 02/04/2026

Bloom Tutoring, operated by Jonah Saba (ABN: 89965443356) (“we”, “us”, “our”), respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose your personal information, and how you can access or correct it.

1. Scope

This Privacy Policy applies when you:

  • Enquire about our services

  • Book or attend tutoring sessions

  • Purchase tutoring services or resources

  • Use our website or online platforms

  • Communicate with us via email, forms, or social media

2. Information We Collect

We may collect personal information including:

  • Name, email address, and phone number

  • Student details (e.g. year level, subjects, academic information)

  • Parent or guardian details (where applicable)

  • Payment and billing information (processed via third-party providers)

  • Records of sessions, attendance, and progress

  • Information provided through enquiries, forms, or communications

  • Website usage data (e.g. IP address, browser type, cookies)

We only collect sensitive information where reasonably necessary and with consent.

3. How We Collect Information

We collect personal information directly from you, or from a parent/guardian where applicable, including through:

  • Booking and enrolment forms

  • Our website and online platforms

  • Email, phone, or other communications

  • Participation in tutoring sessions

4. How We Use Your Information

We use your personal information to:

  • Provide tutoring services and educational resources

  • Manage bookings, scheduling, and payments

  • Communicate with students and parents/guardians

  • Monitor progress and maintain records

  • Improve our services

  • Comply with legal obligations

We do not sell your personal information.

5. Disclosure of Information

We may disclose your personal information to:

  • Payment providers (e.g. Stripe, Squarespace)

  • Service providers (e.g. website hosting, scheduling tools, email platforms)

  • Professional advisers

  • Government or regulatory authorities where required by law

All third parties are expected to handle your information securely.

6. Children and Minors

As we provide services to students under 18, personal information may be collected and managed with the consent of a parent or guardian.

Parents or guardians may request access to or correction of their child’s information.

7. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security of information transmitted online.

8. Access and Correction

You may request access to or correction of your personal information at any time by contacting us.

We will respond within a reasonable timeframe.

9. Cookies and Website Data

Our website may use cookies and analytics tools to:

  • Improve website functionality

  • Understand user behaviour

  • Enhance user experience

You can disable cookies through your browser settings.

10. Marketing Communications

We may send you updates or information about our services.

You may opt out at any time via an unsubscribe link or by contacting us.

11. Complaints

If you believe we have breached the Privacy Act 1988 (Cth) or the APPs, you may submit a complaint by contacting us.

We will investigate and respond within a reasonable timeframe.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact Us

Bloom Tutoring
Operated by Jonah Saba (ABN: 89965443356)

Email: jonah.bloomtutoring@gmail.com